I recently changed from Win10 to Ubuntu 18.04 as my main OS at home. I still have Windows in a few VMs, as I need to do the occasional development with Visual Studio.

But a problem I had was that needed to connect to the office when doing home office.

Now, at work we have Citrix Netscaler Gateway. And there’s a Linux client available. It worked, but not as smoothly as I hoped 🙂

Here’s what I did:

From Ubuntu’s Software Center, I installed Citrix Receiver.

Then it asked for the server and tried to connect, but I was getting an error: “An SSL connection to the server could not be established because the server’s certificate could not be trusted.”

So I opened a terminal and gave the following commands (source):

sudo ln -s /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts/

sudo c_rehash /opt/Citrix/ICAClient/keystore/cacerts/

After that it connected, but it was still giving an error: “A protocol error occured while communicating with the Authentication Service”

So after some sleuthing, I opened my browser (Chrome) and connected to the my company’s Citrix server address (https://server). When I clicked the apps there, it worked.